FREQUENTLY ASKED QUESTIONS
1
HOW DO I CREATE AN ACCOUNT, PURCHASE A MEMBERSHIP OR BOOK A CLASS?
Head to our Schedule here on the website or on Arketa and click LOGIN to create an account or sign in. To book classes, go to the SCHEDULE on section website.
We offer a variety of membership and package options designed to meet your specific needs!
All class packs and credits are non-transferable and expire as noted within the package information.
2
DO I HAVE TO PREREGISTER FOR CLASS?
We do require registration and payment in advance to reserve your space in class. We have a strict capacity limit for the studio. You can pre-register before class on our website. If you cannot attend, please cancel asap as you are ONLY able to cancel a class up to 8 hours in advance. No shows and late cancels will not be refunded.
3
HOW DO I GET IN TO THE BUILDING AND WHERE SHOULD I PARK?
We are on the 2nd floor of a walk-up building. Doors Open 15 Minutes before class starts and Close 15 Minutes after class ends. Please enter QUIETLY through the double doors at the front of the building. We share the lobby and restroom (2 on the first floor and 2 on the second) spaces with other tenants so please be respectful and considerate. Parking is available both out front and around the back of the building. Additionally, there is street parking available should the lots be full. Please be mindful of our neighbors and their grass!
4
CAN I ARRIVE LATE OR LEAVE EARLY?
We do not permit late arrivals out of respect to our students and teachers; however, if you are running only a couple minutes late, please notify the instructor and if you are already signed in to class, we will do our best to accommodate you. On the flip side, leaving early, especially during Savasana, our final meditation, disturbs your fellow yogis. Kindly wait until the end of class to leave. If you have a special situation, please talk to your instructor BEFORE class. We do not issue refunds for late arrivals.
5
WHAT IS YOUR CANCELLATION POLICY
You must cancel your class reservation at least 8 hours prior to class start time if you cannot attend. For workshops and/or special events, you must cancel 24 hours prior or you will be charged as if you attended. For all cancellations, we DO NOT accept voicemails or emails. You must cancel/reschedule through our website. Login to your account and go to your bookings to cancel. If you do not cancel within the required window, you will lose the class credit or be charged $15 (unlimited memberships)
Class credits are NON-refundable (no exceptions).
6
WHAT IS YOUR RETURN POLICY?
Mats, clothing and equipment are FINAL SALE.
Contract Memberships and Class Credits are NON-refundable (no exceptions). If you have a medical need to postpone your membership, please contact us at Info@steelcityyogapgh.com. We do require sufficient notice to extend memberships along with applicable documentation from your medical care provider. Each circumstance will be reviewed, and you will receive a response from our team advising you of the next steps.
7
CAN I PAUSE OR CANCEL MY MEMBERSHIP FOR NON MEDICAL REASONS?
Yes you may pause your membership for up to 3 months. To do so, you will be charged $10 for each month paused. Reach out to us at Info@steelcityyogapgh.com to request a pause.
To cancel your membership after your 3-month commitment has ended, you must send an email to Info@steelcityyogapgh.com 14 days before your membership renews. If we do not receive the email two weeks prior to renewal, your account will renew, and we will cancel it for the following month.
8
DO YOU HAVE PROPS AVAILABLE?
We strongly recommend bringing your own mat and props. We do have blocks, blankets and bolsters available to borrow and we do offer mats for rental or purchase.
We also recommended that students bring a small yoga towel to class.
Mats are available to rent for $2.
9
WHAT DO I NEED TO BRING TO CLASS AND WHAT KIND OF CLASSES DO YOU OFFER?
For class all you need is YOURSELF, any props you plan to use, water, a towel and an OPEN MIND! We do have small lockers for keys/small personal items but recommend leaving anything you DO NOT NEED FOR YOUR PRACTICE AT HOME!
Gym Bags, Handbags, Purses PHONES etc. are NOT permitted in the practice space and must be stored appropriately. Steel City Yoga & Barre is not responsible for lost or stolen items.
We offer a variety of class styles which include heated, warm flow and non-heated classes. Please check our schedule for the current list of offerings. If you are attending one of our heated flows expect the room to be between 86-96 degrees and our warm flow classes generally range from 75-85 degrees.
Please note that we are on the 2nd floor of the building so depending on the temperatures outside in the summer the room may feel a little warmer than the above noted temperatures.
10
DO I HAVE TO BE FLEXIBLE TO PRACTICE YOGA? DO I NEED PRIOR EXPERIENCE
NO- ABSOLUTELY NOT! Practicing Yoga is the best way (yes were biased!) to become more flexible while also improving your strength, breath awareness and mind/body connection.
DEFINATELY NOT! Our classes are crafted to meet you where you are on your mat. We offer classes for all levels from beginners to advanced and our teachers are trained to provide modifications, adjustment and advancement options throughout each class.
11
HOW TO KNOW ABOUT WEATHER-RELATED CLASS CHANGES?
The safety of our community is of the utmost importance to us. We fully respect and understand that people have different comfort levels when it comes to driving in the snow, so we choose to always air on the side of caution in regards to cancelling classes.
If the time comes to cancel classes due to weather we will do the following to alert you:
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Directly email/text students that are signed up for the affected classes.
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Update the schedule online within our booking platform
As a reminder, we do require pre booking/registration for all of our classes so please be sure you sign up to get your spot and also to ensure you receive any messages related to that class, should we need to send any!
Please always feel free to reach out with any questions or concerns.
12
WHAT IS YOGA?!?
The word yoga, from the Sanskrit word yuj, means to yoke or bind, and is often interpreted as “union” or a method of discipline.
An Indian sage, Patanjali, is believed to have collated the practice of yoga into the Yoga Sutras an estimated 2,000+ years ago. The Yoga Sutras are a collection of 195 statements that serve as a philosophical guidebook for most of the yoga that is practiced today. It outlines eight limbs of yoga: the yamas (restraints), niyamas (observances), asana (postures), pranayama (breathing), pratyahara (withdrawal of senses), dharana (concentration), dhyani (meditation), and samadhi (absorption/enlightenment). The belief is that as we explore these eight limbs, we begin first refining our behavior in the outer world and are able to turn our focus inwardly until we reach samadhi (liberation, enlightenment).
Today, most people practicing yoga in the US are engaged in the third limb, asana, which is a program of physical postures designed to purify the body and provide the physical strength and stamina required for long periods of meditation.
13
WHAT DOES OM MEAN?
Om (or Aum) is a symbol representing a sacred sound, syllable, mantra, and an invocation. It is variously said to be the essence of the supreme Absolute consciousness. In Indic traditions, Om serves as a sonic representation of the divine, a standard of Vedic authority and a central aspect of soteriological doctrines and practices. The syllable is often found at the beginning and the end of chapters in the Vedas, and the Upanishads.
14
WHAT DOES NAMASTE MEAN?
Namaste is a Sanskrit word that expresses respect, honor, and gratitude. More often than not, it is used as a greeting or salutation. It is often spoken with a slight bow, hands pressed together, palms touching, and fingers pointing upwards, with thumbs close to the chest (this gesture is called añjali mudrā).
15
WHAT IS BARRE?!?
Barre is a full-body workout technique that combines elements of Yoga, Strength Training, Dance/Ballet and Pilates. Barre classes typically use a wall-mounted barre for support and balance. Some classes use additional props like hand weights, a small ball, or resistance bands, in general barre classes rely less on resistance equipment and instead use a students own body weight.
16
IS YOGA A RELIGION?
NO! It is an ancient philosophy that began in India an estimated 5,000 years ago. The father of classical ashtanga yoga (the eight-limbed path, not to be confused with Sri K. Pattabhi Jois’ Ashtanga yoga) is said to be Patanjali. These texts provide a framework for spiritual growth and mastery over the physical and mental body.
17
IS THERE AN AGE REQUIREMENT TO ATTEND CLASS?
We welcome students of all ages however we do request that students under 16 years of age have a parent or guardian attend with them.
17
ARE YOU OPEN TO SHARING THE SPACE?
YES- send us an email if you are interested in renting our space!
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